Privacy Policy: Signature Renovations
How Signature Renovations collects, uses, shares and protects your information, including your phone number and text messaging consent.
Effective date: November 10, 2026
Free roof inspections · 18 months same-as-cash financing, subject to credit approval.
- GAF Certified Plus™ Contractor
- Knoxville, TN service-area business
- Over a decade of experience
What does this privacy policy cover?
This privacy policy explains what information Signature Renovations collects when you visit our website, fill out a form, call or text us, and how we use, share and protect it. It covers phone numbers and text messaging consent, and how to reach us with privacy questions.
Signature Renovations is a roofing and exterior renovation company based in Knoxville, TN, serving homeowners and businesses across East Tennessee. In this policy, “we,” “us” and “our” mean Signature Renovations, and “you” means anyone who uses our website or contacts us.
Information We Collect
We collect information you give us directly, for example when you request a free inspection, submit a referral, send a message through our contact form, call us or text us:
- Your name and email address
- Your phone number, including a mobile number we may use for calls and text messages
- Your service address and city
- Details about your project, such as the type of work, photos and messages you send
- Referral details you choose to share, such as the name, phone number and city of the person you are referring
- Your text messaging consent choices, including the date and time you opted in or out
Like most websites, our site and hosting providers may also automatically record basic technical data, such as your IP address, browser type, pages visited and cookies needed for the site and its forms to work.
How We Use Your Information
- To respond to your requests, schedule inspections and prepare written estimates
- To manage and complete your project and provide customer service
- To send text messages you have agreed to receive, such as appointment confirmations, scheduling reminders, project updates and customer care messages
- To send marketing or promotional text messages only if you separately opted in to them
- To contact a person you referred, by phone or email, about our services
- To operate, secure and improve our website
- To meet legal, tax and recordkeeping obligations
Agreeing to receive text messages is not a condition of any purchase. You can opt out of texts at any time by replying STOP. See our Terms for full text messaging program details.
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business and serve you:
- Service providers and vendors who help us operate, such as website hosting, form tools, email and payment services, under obligations to protect it
- JobNimbus, our customer relationship management (CRM) and texting provider, which stores customer records and sends our text messages on our behalf
- Financing partners, only if you ask us to help you apply for financing
- Legal and safety reasons, when required by law, legal process, or to protect our rights, customers or the public
- Business transfers, if our business is sold or reorganized, subject to this policy
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Data Retention and Security
We keep personal information only as long as we need it to provide our services, keep accurate customer and warranty records, and meet legal, tax and accounting requirements. Text messaging opt-in and opt-out records are kept so we can honor your choices. When information is no longer needed, we delete it or make it anonymous.
We use reasonable administrative, technical and physical safeguards to protect your information, and we limit access to people and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
- Text messages: reply STOP to any message to opt out, or HELP for help
- Email: use the unsubscribe link in any marketing email
- Access, correction and deletion: contact us to request a copy of your information, correct it, or ask us to delete it, subject to records we must keep by law
- Cookies: you can block or delete cookies in your browser settings, though some site features may not work
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our site links to other websites, such as review and social media sites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it last changed.
Privacy Contact
Signature Renovations
Knoxville, TN
Phone: (865) 210-6914
Email: Office@signaturerenovations.biz
Questions About This Page?
Call (865) 210-6914 or email Office@signaturerenovations.biz. Ready for your roof? Schedule a free inspection and get an itemized written estimate.
18 months same-as-cash financing, subject to credit approval.
Schedule a Free Inspection
Fields marked with an asterisk are required. Prefer to talk? Call (865) 210-6914.
Text message consent is optional, separate from any other consent, and not a condition of purchase. Signature Renovations Text Messaging: message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Please see our Privacy Policy and Terms.